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Using two-factor authentication with a Signature 365 admin account

    Scenario

    You wish to enable two-factor authentication on your administrator or editor accounts for Signature 365.

    Please note that this must be enabled by your end users. It is not currently an option to enable this centrally.

    Solution

    2FA in Signature 365 can be enabled in 2 ways; Using SSO with your Microsoft 365 account if you have MFA enabled, or by using 2FA within Signature 365

    Microsoft 365 SSO

    Please follow our documentation to enable this: Enabling Single Sign On for Signature 365 management accounts : Signature 365 Help Center 

    2FA within Signature 365

    Login to the Signature 365 portal

    Select the user dropdown from the top right of the page

    Select the Manage option from the dropdown

    Select the Two-factor authentication option from the menu and complete the steps to add your 2FA device

    Once completed, your recovery codes will be displayed. Please ensure you retain these - we cannot generate these for a lost two-factor device

    Click the Two-factor authentication option to check this is enabled. 2FA can be disabled from this option if required

    Log out and back in to Signature 365. You will be prompted to enter your two-factor authentication code after logging in with your password.